Shipping policy

At Agarbatti Sabki, we believe your order should reach you with the same care and thoughtfulness that goes into every product we offer. This Shipping Policy reflects the shipping information shared on our website, including free shipping on eligible orders within India and worldwide shipping availability, so you know exactly what to expect when you shop with us.

Order Processing

We begin processing orders after payment confirmation. Processing times may vary slightly during weekends, public holidays, festive periods, promotions, or times of especially high order volume. Once your order is on its way, delivery timelines will depend on your shipping destination and courier partner availability.

Shipping Within India

We’re happy to offer free shipping on orders above ₹500 within India. For orders below this amount, any applicable shipping charges will be calculated and clearly shown at checkout before you complete your purchase.

Delivery timelines within India can vary based on your city, state, pin code serviceability, and courier partner operations. We always aim to get your order to you as smoothly and quickly as possible.

International Shipping

We’re delighted to ship worldwide so customers across the globe can enjoy our products.

International payments are disabled on our website due to RBI regulations on foreign funds to regular accounts of Non-Profit organizations. We make international shipments through our official export house and we'd be happy to help you with those details.

International shipping charges are separate, and will be calculated separately and shared before order confirmation, depending on the destination and size of your order. Please reach out to us with your order and address details on our website’s Contact Us page and we would get back to you personally.

Please keep in mind that international orders are subject to customs duties, import taxes, local levies, or other charges set by the destination country. These charges are the responsibility of the customer.

Tracking and Delivery

Where tracking is available, we’ll share your shipment details once your order has been dispatched. Please note that delivery timelines are estimates and may occasionally be affected by courier delays, weather conditions, regional disruptions, customs clearance, or other factors beyond our control.

Incorrect Shipping Information

To help avoid delays, please make sure your shipping address, contact number, and delivery details are entered correctly at checkout. We’re unable to take responsibility for delays or unsuccessful deliveries caused by incomplete or incorrect information provided at the time of order.

Shipping Delays

We do our best to ensure every order is dispatched and delivered on time. That said, occasional delays can happen due to circumstances beyond our control. If that happens, we truly appreciate your patience and understanding while your order makes its way to you.

Contact Us

If you have any questions about shipping, delivery, or your order, we’re here to help. Please reach out using the contact details provided on our website’s Contact Us page.